Information We Collect
RehabLosAngeles.org collects limited information to operate our directory and improve user experience. This includes standard web analytics data (pages visited, time on site, referring source), device and browser information, and approximate geographic location based on IP address. We do not collect personally identifiable health information through passive means.
If you voluntarily submit information through our contact form or insurance verification request form, we collect the information you provide, which may include your name, email address, phone number, and insurance details. This information is used solely to respond to your inquiry and is not shared with third parties for marketing purposes without your explicit consent.
How We Use Your Information
We use collected information to operate and improve our directory, respond to inquiries, analyze site usage patterns, and ensure site security. We use Google Analytics to understand how visitors interact with our site. We do not sell personal information to third parties.
If you request insurance verification or contact us for treatment referral assistance, we may share the information you provide with the specific treatment facility or facilities you are interested in, solely for the purpose of facilitating your inquiry. We will inform you before sharing your information and obtain your consent.
Cookies and Tracking
Our site uses cookies for essential site functionality, analytics (Google Analytics), and to remember user preferences. You can control cookie settings through your browser preferences. Disabling cookies may limit some site functionality but will not prevent you from accessing our directory.
We do not use tracking technologies to build behavioral profiles for advertising purposes. Our analytics data is used in aggregate to understand site usage patterns and improve our content and directory features.
Your California Privacy Rights
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. You have the right to know what personal information we collect, request deletion of your personal information, opt out of the sale of personal information (we do not sell personal information), and not be discriminated against for exercising your privacy rights.
To exercise your California privacy rights, contact us using the information on our Contact page. We will respond to verified requests within 45 days as required by law.